Grievances are often far from straightforward. In fact, handling grievances properly can be extremely challenging. Do you have the right person to deal with this? The grievance chair needs to be carefully selected. You may not have a suitable person to take on this role for a variety of reasons:
David can act as an independent grievance chair to ensure that our process is fair. robust and compliant.
Grievances can be extremely damaging. If the grievance is against the employer, it can lead to a breakdown in trust and confidence and, as a minimum, a loss of productivity. A grievance between employees will often escalate with allegations and counter-allegations being made. In grievance cases, we suggest you also consider mediation.
You may have an unusually complex case, or an inexperienced chair. An option for you if you don't want to appoint an independent person to hear the case alone is to appoint David as a mentor or co-chair.
David can act as co-chair and, by doing this, can take on some of the key procedural steps, or help your internal manager with the burden.
In such a case, your manager will be the ultimate decision maker but will have help and support with the process.
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